• 3. ITSM in NI4OS pre-production environment

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    How service management, and the lightweight approach provided by the FitSM standard, is being implemented in the NI4OS-Europe pre-production environment. Through FitSM, the aim is to conduct effective IT service management while achieving a baseline level of ITSM that can act in support of ‘management interoperability’ in federated environments such as the EOSC and related projects. Topics include the relationship between FAIR data concepts and ITSM and practical implementation guidance.

  • ITSM and Service On-boarding Requirements

  • FitSM

  • On-boarding in EOSC

  • Service On-boarding in NI4OS-Europe

  • Procedures & Documents

  • Test Your Knowledge

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